The rooms here are well-equipped, nicely decorated, and have a modern style theme, making it a great place to stay for exploring nearby restaurants and cafés.

The wifi was excellent, the restaurant was beautiful for dinner, and we enjoyed delicious dishes there; also, there was a library bar to relax in.

Convenient location in the city center surrounded by impressive buildings in a busy area. There's a restaurant on-site 🍽️.

This spot offers an amazing breakfast with delicious pancakes and is situated just a stone's throw away from a concert hall and various dining options, making the location superb.

The hotel had a great view of a nearby opera house. The location was convenient, with many attractions within walking distance. Additionally, the staff was friendly and helpful, providing earplugs and USB plugs when needed. However, overall, the hotel fell short of expectations and did not provide a satisfactory experience.

Rooms were not properly cleaned, with trash not being emptied and towels not being provided. The housekeeping staff was unresponsive to requests for assistance.

comfort, for bussiness sofitel has a recognisable way of keeping a hotel everywhere which is good.

having breakfast on a sundaymorning with extremely irritating sort of nervous jazz"muzak": the first time that i experienced that.and not enough people at the breakfast: no cookpeople during 30 minutes for baking the eggs....: first time after several visits that i see this mistakes. parking: their is one garage but my car (full of material for a market) stayed outside without warning me, not funny

Great, expensive breakfasts. Excellent location.

Expensive.

Cozy rooms, fantastic bed, pleasant spa, great lobby bar cocktails, splendid breakfast. Quiet neighborhood, steps from city center. Comfortable beds, friendly staff, child-friendly amenities. Soft beds, city view, perfect location, helpful staff. Perfect location, nicely decorated rooms, canal view, good lobby-level bar.

It was a lovely room and the location was very good for access to the UBahn and the SBahn. Also very accessible to the lake and the shopping streets.The bar staff were also exceptional and made us feel very welcome .

We had a little problem with things promised in our reservation which were not in the room but all was resolved to our satisfaction ultimately . It took a bit too much of our time and effort to accomplish this however.

Excellent hotel location. Parking available.

Uncomfortable mattresses

The hotel was nicely appointed in every respect. the staff at the check-out were amazingly helpful. - We had a nice size room with a nice view. - the venue was in a super central location just off the waterside. - It was near everything you need to see in Hamburg.

Great location, very close to the underground rail network and the city center. The comfortable room and attentive staff make for a good stay. The hotel offers spa facilities and a well-equipped gym.

The low-quality bedding could be improved.

Great location for access to city centre and transport links. Hotel staff very helpful. Spacious, comfortable room - very calm, quiet and relaxing. Loved the spa area. Thoroughly enjoyed our city break there.

very good in evry think

The hotel had a great location, very close to public transportation and key tourist attractions. The breakfast selection was impressive and the freshly made juice was a great touch. The rooms were spacious and well-designed, making our stay very comfortable.

The staff did not provide adequate guidance when we arrived tired and late at night. The elevator buttons were not working properly, which was frustrating.